Thank you for booking! We look forward to seeing you soon.
Location
1618 J Street, Springfield, OR 97477
We are located on the corner of 16th and J Street in Springfield. Tucked directly behind Chevron and Kwiki car wash. Our entrance faces J Street and we do share a building with another business (that faces 16th) so look for the Resilience sign!
Arrival
The time of your appointment is also the massage start time (or esthetics service, etc.). We ask that you arrive 5-10 minutes before your appointment (10 if you are using insurance and have to fill out paperwork for the first visit), but please arrive no more than 15 minutes before your appointment.
If you are more than 15 minutes early for your appointment, the doors will likely be locked because we are in another massage session, on lunch, or not yet at the office. We do not have a receptionist therefore our doors are locked unless it’s within 15 minutes of an upcoming appointment.
Parking
You are welcome to park on the street (free parking) or in the parking lot behind the building.
Cancellation & No Show Policy
The card you place on file will only be charged if you fail to show up or notify us that you won’t be able to make your appointment in a timely manner. When you book a service, you are reserving the therapist’s time. Please keep in mind that the therapists are paid per service. Therefore, if you fail to notify us or show up for your appointment, the therapist is not paid for this time and cannot fill your spot with someone else looking to get in on such short notice. This $50 fee helps compensate the therapist for your missed appointment. Extenuating circumstances may void this charge.
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